FREE GROUND SHIPPING AND RETURNS ON U.S. ORDERS OVER $100

Returns & Exchanges

Free Returns (Domestic) Only

Full-Price items can be returned for a full refund or exchanged within 30 days of delivery date.

Request an Return Authorization (RA) from: customerservice@captainfin.com

Captain Fin
Attn: Returns
170 Technology Drive
Irvine, CA 92618

To be eligible for a return, your item must be unused and in the same condition that you received it.

To complete your return, we require a receipt or proof of purchase.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days or less.

Late or missing refunds
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.If you've done all of this and you still have not received your refund yet, please contact us at customerservice@captainfin.com

Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges 
We will replace items if they are defective, damaged or if you need another size. If you need to exchange it for the same item, send us an email at customerservice@captainfin.com and send your item to:

Captain Fin 170 Technology Drive Irvine, CA 92618

Return Shipping
To return your product, you should mail your product to:

Captain Fin
Attn: Returns
170 Technology Drive
Irvine, CA 92618