- Surf Essentials
Free Returns (Domestic) Only
Full-Price items can be returned for a full refund or exchanged within 30 days of delivery date.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, get your Order Number ready.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days or less.
Late or missing refunds
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.If you've done all of this and you still have not received your refund yet, please click here to contact us.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We will replace items if they are defective, damaged or if you need another size.
To Return or Exchange Items
To begin your return or exchange and create a prepaid UPS or USPS label, use our interactive returns process by clicking here RETURN CENTER.